Issue 1: Introduction to The Messenger

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The Messenger
Because Messaging Matters!

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Introducing...The Messenger!

The Messenger is a new resource from the National Action Alliance for Suicide Prevention (Action Alliance). This e-newsletter is designed to highlight our comprehensive   Framework for Successful Messaging, and to share stories from the field of messaging in action.

What's the Framework? While resources have long existed to help news reporters develop safer coverage about suicide, there's been little guidance available for others communicating publicly about suicide. The Action Alliance's Framework fills that gap, and provides  guidance and resources for messages disseminated to the public by suicide prevention messengers -- like YOU !

The Framework is a tool you can use to ensure the messages you craft and disseminate to the public (such as educational materials, social media, newsletters, website content, etc.) are strategic, safe, contribute to a positive narrative, and follow applicable guidelines.

The Framework is part of the Action Alliance's effort to change the public conversation about suicide and suicide prevention --  and to help reduce  the annual suicide rate 20 percent by 2025. To achieve this, our messaging must be aligned, consistent and sustained. That's why,  Action Alliance will be regularly sending you The Messenger.
All messages should consider 4 key elements.

The most successful messaging will be shaped by the following four elements: strategy , safety ("safe messaging"), positive narrative , and guidelines

The most successful messages are focused and intentional. Understanding the audience and tailoring messages to their  context is key to successful messaging. Ask yourself:
  • Why we are messaging?
  • How does the messaging fit into the overall mission and connect to the other suicide prevention efforts?
  • Who is the audience for the message?
  • What channels will best reach the audience?
  • What do we want the audience to do in response to message?
  • How can we frame the message to achieve this result?


It's critical to avoid content that is unsafe or counterproductive. Certain types of messages about suicide can increase the likelihood that at-risk individuals will consider or attempt suicide themselves. Increased risk is associated with:
  • Repeated, prominent, or sensational coverage
  • Details about suicide method or location
  • Portraying suicide as a common or acceptable response to adversity
  • Glamorizing or romanticizing suicide
  • Including personal details that encourage identification with the person who died


Successful messages promote the positive, for example, by including action steps, how to access resources, suicide prevention successes, stories of hope and recovery, or other solution-oriented content. For example, you might include:
  • Concrete and realistic actions that a particular audience can take to contribute to suicide prevention, along with information needed to act (e.g. guidance, warning signs, phone numbers)
  • Examples of effective prevention or intervention efforts
  • Personal stories of coping, resilience, and recovery
  • Descriptions of effective treatments and where to find them 
  • Programs or services your organization provides
  • Stories of people helped by particular services or supports
  • Descriptions of program accomplishments and successes


In addition to creating suicide prevention messages that are strategic, safe, and contribute to a Positive Narrative about suicide prevention, it is important to follow specific guidelines or recommendations that apply to your particular messages.

Check the guidelines of the Framework to see if there are guidelines relevant to your topics, channels, populations, and other message features. For example:

Spotlight On: Successful Messaging

Have an example that illustrates the Framework for Successful Messaging?

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Framework Resources
National Action Alliance for Suicide Prevention
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